CLIENT SERVICE OFFICER
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this
post with a candidate whose transfer / promotion / appointment will promote representivity in line with
the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 30 January 2023 at 16:00
NOTE : Instruction: Applications quoting the relevant reference number must be
submitted on the new form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za/documents. Received
applications using the incorrect application for employment (old Z83) will not
be considered. Each application for employment form must be fully completed,
initialled and signed by the applicant (Part F must be answered and declaration
must be completely signed)
CLIENT SERVICE OFFICER REF NO: HR4/4/5/75
SALARY : R211 713 per annum
CENTRE : Richards Bay Labour Centre / Eshowe Satellite
REQUIREMENTS : Matriculation/ Grade 12. Knowledge: All Labour Legislations and
Regulations, Private Employment Agency regulations and related ILO
conventions, Public Service Regulations, Public Service Act, Knowledge of
the Departmental Policies, Procedures and Guidelines, Batho Pele
principles. Skills: Interpersonal, Telephone etiquette, Interviewing,
Computer literacy, Communication, Ability to interpret legislation, Problem
Solving.
DUTIES : Render services at help desk as the first point of entry within the Registration
Services. Render Employment Services to all the Clients who visit the
Labour Centre. Resolve all complaints on all Labour Legislations received
from Clients. Receive all Unemployment Insurance Benefits Applications
and Employer declarations. Receive application forms in terms of
Compensation for Injuries & Diseases Act (COIDA) and Employer
registration forms for COIDA.
ENQUIRIES : Mr KI Ximba Tel No: (035) 760 1614
APPLICATIONS : Deputy Director: Labour Centre Operations: Private Bag X 20033,
Empangeni, 3880 OR hand deliver at 11 Lira Rink Road, Richards Bay.
FOR ATTENTION : Sub-directorate: Deputy Director: Labour Centre Operations, Richards Bay.
