DEPARTMENT OF HIGHER EDUCATION AND TRAINING – RECEPTIONIST
DEPARTMENT OF HIGHER EDUCATION AND TRAINING – RECEPTIONIST
APPLICATIONS : DHET invites applicants to apply online on the New Z83 form by accessing the
Departmental Website (click the ‘apply now’ button) or
http://z83.ngnscan.co.za/apply and follow the easy prompts/instructions.
Upload the supporting documents namely, (1) a comprehensive CV, and (2)
copies of all qualifications (including matriculation), identity document, valid
driver’s licence, and any other document (where required).
CLOSING DATE : 07 July 2023
NOTE : A fully completed and signed Z83 form and a detailed Curriculum Vitae will be
considered. A user guide and ‘how to’ videos will assist in how to compete for
the form and digital signature. Only shortlisted candidates will be required to
submit certified documents/copies of qualifications and other relevant
documents to support the application on or before the day of the interviews. It
is the applicant’s responsibility to have foreign qualifications evaluated by the
South African Qualification Authority (SAQA). Candidates whose appointments
promote representativity in terms of race, gender, and disability will receive
preference. All shortlisted candidates for SMS posts will be subjected to a
technical exercise that intends to test relevant technical elements of the job,
the logistics of which will be communicated by the Department. The successful
candidate(s) will be required to undergo a Competency Assessment. One of
the minimum entry requirements for the SMS position is the Pre-entry
Certificate. No appointment will occur without successfully completing the preentry certificate and submission thereof. For more details on the pre-entry
course visit: https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. The candidate(s) will be required to sign an annual performance
agreement, disclose his/her financial interests, and be subjected to security
clearance. If you have not been contacted within three (3) months of the closing
date of this advertisement, please accept that your application was
unsuccessful. Suitable candidates will be subjected to personnel suitability
checks (criminal record check, citizenship verification, qualification/study
verification, and previous employment verification). Applications received after
the closing date will not be considered. “DHET is committed to providing equal
opportunities and practising affirmative action. The appointment will be done in
line with the approved Employment Equity Plan. Persons with disability are
encouraged to apply. It is our intention to promote representativity in terms of
(race, gender, and disability) in the organisation.
POST: RECEPTIONIST REF NO: DHET179/05/2023
Branch: Skills Development
Component: National Skills Fund
Directorate: Financial Management and Administration
SALARY : R202 233 per annum (Level 05)
CENTRE : Pretoria
REQUIREMENTS : An appropriate senior national certificate (Grade 12) / Vocational (NCV) Level
4 certificate. A bachelor’s degree/national diploma in Public
Administration/Management or a related qualification will be an added
advantage. A minimum of one (1) to 2 (two) years of relevant experience as a
receptionist or switchboard operator. Excellent planning and organising skills,
interpersonal and decision-making skills. Good written and verbal
communication skills. Client-orientation focus and customer care skills. Good
computer literacy (MS Word and Excel).
DUTIES : Monitor NSF telephone and direct callers and answer telephone calls in an
appropriate and professional manner. Keep the NSF internal directory up to
date. Direct calls to appropriate staff members or departments. Take messages
and relay them to the appropriate staff member. Respond to enquiries and
queries. Ensure that complex queries are referred to the back office and other
relevant staff members to deal with. Ensure visitors are directed correctly.
Monitor entry access into premises. Receive, attend to and direct visitors to the
appropriate office or staff member they are visiting. Ensure visitors have signed
in and issue them with a visitor’s sticker. Ensure that relevant staff members
are informed of visitors. Act and respond in a presentable manner, being the
face of the entry. Monitor and ensure reception areas and meeting areas are
kept neat and quiet. Ensure that pamphlets, brochures, and other relevant
information is available for visitors (including removal of outdated information
from public spaces). Coordinate the booking of boardrooms/ meeting rooms
and parking. Assist with escalating complex queries from the website and
social media pages (including tracking of queries up to resolution) Assist with
ad hoc office admin duties, sending faxes, photocopying, and filing. Provide
first aid when required.
ENQUIRIES : Mr R Kgare Tel No: (012) 312 5442 / Ms N Liwane Tel No: (012) 312 6365 / Mr
D Moyane Tel No: (012) 943 3105