Licensing Officer at Road Traffic Management Corporation

Licensing Officer at Road Traffic Management Corporation

LICENSING OFFICER

Ref No. RTMC/TLE: LO/2023
Market related Salary
Position: Licensing Officer
Unit: Transactional Services Division (DLCT)
Location: Eco Park & Waterfall
Job Purpose: The Licensing Officer is responsible for ensuring timely and
accurate processing of driving license applications and
renewals.

KEY JOB RESPONSIBILITIES:

Coordinate the process of driver licensing.

Reconcile payments and cash deposits against transactional information.

Forward verified statements to external authorities for processing.

Provide routine information related to driver registration

Maintain records of processed licensing applications in a proper filing system in the
back office.

Manage the process of receiving driver’s license cards, collection and issuing to
customers.

Attend to incoming calls efficiently and timeously to minimise customer waiting time.

Screen calls to assist with queries or to route the callers to the correct area.

Que Management and keep visitors informed of waiting times where necessary.

Ensure that the reception is always clean and tidy – well presented.

Communicate with clients and establish the nature of inquiries.

QUALIFICATIONS AND EXPERIENCE:

Grade 12

Computer Literacy (MS Office, Internet and Emails)

At least twelve months (12) administrative experience

E-Natis User Certificate will be an added advantage.

KEY ATTRIBUTES AND COMPETENCIES:

Interpersonal skills

Problem solving and analysis

Written and Verbal communication

Accountability and ethical conduct

Quality oriented and deadline -oriented

Analytical ability

Professionalism

Client Orientation and customer focus

Trustworthiness

HOW TO APPLY:

Submit a letter of application (no prescribed template), accompanied by a recent
Curriculum Vitae and copies of qualifications.

Applications must be forwarded via email to: rtmc@miltonresourcing.co.za

Candidates are requested to clearly indicate the reference number for the position
they are applying for on the email.

NB: Persons with disabilities are encouraged to apply.

Other Vacancies RTMC:

Examiner: Driving License

Executive Manager Road Safety Stakeholder Relations
Management

Assistant company secretary

ADMINISTRATIVE ASSISTANT

SEE ADVERT

Closing date is the 21 July 2023 at 16:30 pm, and no late applications will be accepted.
The RTMC reserves the right not to make an appointment. Due to the large number of
applications, we envisage receiving, applications will not be acknowledged. If you have not
received any response from us within 3 months, please consider your application
unsuccessful.

Enquiries: Human Capital at (012) 999 5425