SABC: Receptionist
SABC: Receptionist
Position Title : Receptionist – Limpopo
Report Line : Regional Operations Manager
Division : Regional Operations Manager
Scale Code : 406
Position Id : 60020416
Closing Date: 17 July 2023
MAIN PURPOSE OF POSITION
Reporting to the Provincial General Manager. To professionally project a positive image of the SABC, in a generous and hospitable fashion thereby creating a pleasant atmosphere for clients and member of public.
DUTIES AND RESPONSIBILITIES:
1. OPERATIONAL PLAN
- Clients liaison
- Mail administering
- Facilitate Access control
- Telephonic and interpersonal interaction with clients
2. GOVERNANCE, RISK AND COMPLIANCE
- To ensure signing in persons by authorized people, monitors and facilitate visitor access in the SABC premises.
- To accurately capture and record access data for both internal and external clients and public members.
- Disseminate correct information to SABC clients, quests and member of public.
3. ADMINISTRATION
- (Switchboard function)
- Perform administrative duties as receive, sort, administer of mail/tapes and dispatch to recipient and postal office.
- Effectively and efficiently administer all boardroom bookings at Sales and marketing.
4. STAKEHOLDER MANAGEMENT
- To portray a positive image of the SABC through professionally interaction with staff and visitors.
- Telephonic and interpersonal interaction, do electronic communication -Provide statistics for reporting purpose.
- To create a pleasant atmosphere for internal and external clients, answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
- Welcomes on-site visitors, determines nature of business, and direct visitors to appropriate personnel.
- Able to provide a professional answer to any questions or give an explanation of an issue to address any concerns.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- Grade 12.
- Reception Course / Customer relation Course/ Public Relation.
- Computer literacy.
EXPERIENCE
- 2 years reception experience.
- Diversity of clients and applicable communication etiquette.
KNOWLEDGE
- People orientated
- Interpersonal Sensitivity and resilience
- Interpersonal relation
- Problem solving
- Operational
