ABSA Vacancies:
- Talent Pipelining: Financial Adviser AIFA (FAIS)
- External Sales Consultant
- Absa Ghana Internship Programme
- Graduate Learnership: Human Resource Management
Talent Pipelining: Financial Adviser AIFA (FAIS)
Job SummaryProven track record in Investment Advice, Holistic Financial Planning and Estate Planning.
Job Description
- Source Utilisation: Obtain walk in client or data leads from the Bank staff in the branches (Consultants).
- Customer Experience: To provide service excellence and achieve customer satisfaction
- Risk & Control: Ensure that staff members where applicable, i.e., Planner Assistants have a clear
- Manage Sales & Growth Targets: Capture the correct Policy Relevant Information (PRI) number on the EBankpac system on a monthly basis, check the accuracy of the commission statements received from the AIFA Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statement.
Requirements
- Minimum 120 FAIS credits qualification a must
- RE5 certificate a must
- CPF qualification an added advantage
EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
External Sales Consultant
Job SummaryThe External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:
• Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability)
• Support collaborative sales activities between relationship banking, business bank and corporate bank
• Uphold sales disciplines required to support sustainable relationships in relevance to scheme Management
• Plan and conduct education on Absa’s value proposition to customers in support of sales, and migration targets within the area
• Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g. workplace banking schemes, public forums, major events, festivals etc.
• Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc.)to deliver against these
• Actively building networks and relationships within the assigned area that supports lead generation and Absa visibility across the region
Job Description
Planning and Growth
- Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level and Bulk Acquisition Sales, in the B2C environment.
- Deliver sales and service delivery targets within the assigned areas of responsibility
- Collaborate on sales opportunity leads for new workplace banking schemes with Relationship Banking Colleagues
- Take Accountability for end-to-end fulfilment of workplace banking schemes and actively drive scheme penetration for Workplace Banking Schemes to deliver on sales and service targets for the region
- Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
- Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
- Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
- Identify and prospect future potential clients turning leads into real business opportunities
- Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
- Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
- Actively mine Workplace Banking Schemes to deliver on sales and service targets for the region
- Strategic Time Management: apply and reflect on time management plan
- Ensure you act in line with the External Sales Disciplines and New Ways of Work
Customer and Stakeholder Management
- Proactively engage customers on needs analysis, as well as, products and services and then enable the delivery of an end-to-end client solution through a thorough understanding of Absa products
- Proactively resolve client queries and concerns ensuring relentless focus on their resolution
- Implement a holistic service and customer experience for all clients aligned to the overall external sales team process and methodology
- Participate in client engagement routines (planned visits) for improved sales and service delivery
- Act as a Brand Ambassador for the Absa business in all client activities
Colleague
- Execute External Sales activity by liaising closely with team members
- Monitor Individual Sales Performance and support peers towards attainment of Team performance
- Identify process efficiencies and share best practices in the External Sales team
- Proactively network & research to stay current on key areas of expertise
- Live the Absa Values and support colleague engagement through positive and collaborative team behaviour
Risk and Regulatory Management
- Ensure the mitigation of all External Sales related operational and business risks, and that processes are adhered to in compliance with all Absa’s policies and procedures at all times
- Ensure that all External Sales tools are optimally managed; this includes the need for systems & software to be updated, operational, clean and fully charged at all times.
- Actively coach, educate and develop customers on products and services within the assigned portfolio
- Implement effective governance & controls in all aspects of sales and service delivery for the portfolio
- Keep updated on all regulatory requirements and changes and drive own behavior and where relevant in branch awareness accordingly (i.e. not tick the box, but active behavior change & delivery) through aligned sales activity, sales and service reporting and migration planning
EducationFurther Education and Training Certificate (FETC)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Ghana Internship Programme
Job SummaryAbsa Bank Ghana Internship programme provides tertiary students the platform to experience our highly competitive corporate environment, filled with great support structures, development tools and opportunities. This helps to maximise individual and organisational development, through the execution of predefined internship objectives.
Job Description
- Fulfilling tasks assigned by supervisor.
- Performing administrative duties.
- Undergoing personal development activities.
- Job shadowing.
- Learning behavioral and technical skills related to the banking industry.
Preferred Criteria
- Must be tertiary student.
- Level 300 – 400 preferred.
- No prior work experience required.
- S.T.E.A.M related fields of study are highly encouraged to apply i.e Science, Technology, Engineering, Accounting and Mathematics (including Statistics).
EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
Graduate Learnership: Human Resource Management
Job SummaryTo provide specialist Human Resources advice and support that meets business requirements, through the execution of predefined objectives as per agreed SOPs.
Job Description
Ownership of the end-to-end HR delivery:
o Works with the Business Unit leadership to identify and develop talent and robust succession for the area.
o Has a high level of focus on customer relations. Drives a culture of customer centricity and responsiveness across all People Function teams.
o Drive the delivery of key People initiatives through employing the appropriate change and project management disciplines across the People value chain.
Takes the business priorities and translate these into People Strategies and takes end-to-end ownership for delivering the following key People processes to their client by undertaking the following:
o Operates as the relationship manager for the customer base and is responsible for broking People Specialist and Operations to execute on the defined people strategy.
o Support people partners to drive major change and People Function Projects.
o Translate business strategy into people strategy and ensuring that workforce planning is embedded whilst providing People analytics that deliver relevant insights.
o Specify capability gaps and define talent development pools in conjunction with People partners and the Functional Leader.
o Takes ownership of strategic resource planning and delivery and participate in executive and senior role hiring.
o Assist People partners with Business Unit talent reviews, succession planning activities and talent and capability development.
o Deliver Leadership and Learning programmes via specialists, specifies internal capability gaps and ensure relevant assessments, development and coaching in place.
o Assist to Drive the Business Unit reward and performance strategy and provide input and manage the executive compensation and ownership of pay cycle and reward plan delivery.
o Ensure effective employee engagement for the Business Unit in conjunction with the Functional Leader, supporting the People Operations planning and service quality management.
Education and Experience Required
NQF Level 6:
1. B Degree Human Resource Management/ Industrial Psychology
2. Honours B Degree Human Resource Management/ Industrial Psychology (Prefered)
3. Masters Degree Human Resource Management/ Industrial Psychology (Prefered)
EducationBachelor’s Degree: Human Resources Management (Required), Bachelor Honours Degree: Human Resources Management
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.