SWITCH BOARD OPERATOR

The Agricultural Research Council (ARC) is a premier science institution that conducts research with
partners, develops human capital and foster innovation in support of the agricultural sector. It provides
diagnostic, laboratory, analytical, agricultural engineering services, post-harvest technology development,
agrochemical evaluation, consultation and advisory services, food processing technology services as well
as various surveys and training interventions. Through its wider network of research institutes and
experimental farms, the ARC provides a strong scientific base and a broadly distributed technology transfer
capacity to the entire agricultural industry in South Africa.

The ARC-Central Office (ARC-CO) seeks to appoint a highly skilled, experienced and dynamic person
to the following positions at Hatfield, Pretoria:

SWITCH BOARD OPERATOR

Key Performance Areas:
 General switchboard management and administration.
 Provides courteous service to visitors, and employees by operating the switchboard according to
set standards.
 Answering, screening and forwarding calls in a timeous and professional manner.
 Taking and relaying of messages and referring inquiries.
 Receiving visitors and deliveries.
 Handle access control.
 Use equipment in such a manner that optimal lifespan is ensured

Requirements:
 Grade 12 plus relevant experience.
 Proficiency is MS Office suite.
 Highly efficient multi-tasker.
 Highly organised, with the ability to efficiently manage administrative tasks.
 Good communication& written skills.
 Problem solving skills.
 Planning and organising skills.
 Have a clear voice and good listening skills.
 Good customer service.
 Excellent time management.

A competitive remuneration package will be congruent with the scope, responsibilities and the stature of the
position. The appointment will be subject to a positive security clearance and preference will be given to
South African citizens.

Applications accompanied by covering letter, detailed CV (Including certificates, supporting
documents, copy of driver’s license and nationality. NB: Non-RSA citizens and work permit holders must
attach certified copies, as well as the names and particulars of three (3) traceable referees. Click on
the link to apply: https://forms.office.com/r/GMig5RyA33

A SAQA evaluation report must accompany foreign qualifications. Incomplete applications will not be
considered. Applicants who do not receive any response four (4) weeks after the closing date must regard
their applications as unsuccessful. The Agricultural Research Council is an equal opportunity employer and
is committed to the principles and processes of Employment Equity. The company has the right not to appoint.

All the best with your applications