General Manager – Corporate Services

The BANKSETA is a statutory body established through the Skills Development Act of 1998 to enable its stakeholders to advance the national and global position of the
banking and alternative banking industry. As guided by its mandate the BANKSETA is as such an agent of transformation by promoting employment equity and broadbased black economic empowerment through skills development.

Reference Number: BSGMCS102023
Job Title: General Manager – Corporate Services
Reporting Line: Chief Executive Officer
Full-time/Part-time/Contract: Full-time position – Gauteng Based

Remuneration: R 1.5 mil to R 1.7 mil CTC per annum.

The purpose of the role:
The Executive Manager: Corporate Services reports directly to the Chief Executive Officer. The Executive Manager: Corporate Services is responsible for managing all
the activities and functions in the Human Resources, Facilities Management, Marketing and Communications and Information Communications Technology units.
The incumbent in this role provides specialist support to maintain best practices in these functions and informed business decisions to be made.

Main Responsibilities:
To provide strategic leadership to the Division

• Develop BANKSETA strategic plans and ensure implementation of the strategic
  plans developed.
• Develop business plans for the Division.
• Develop risk management strategies and risk register for the Division.
• Conduct research and consult with the relevant industry bodies within the
  Banking/SETA sector.
• Prepare budget and budget review for the Division and ensure compliance
  thereto.
• Prepare and submit relevant statutory reports per reporting cycles of Government
  and Accounting Authority

To direct the activities of Human Resources, Facilities Management, Marketing and Communications, and Information Communications Technology

• Lead and manage the Corporate Services Division and set the necessary policies
  and rules frameworks in place to ensure proper and effective services with the units
  of Human Resources, Facilities Management, Marketing and Communications and
  Information Communications Technology (ICT).
• Ensure that human resources functions (full HR value chain) is managed according
  to industry best practices and that alignment in the business is ensured with the
  HR strategy and policies.
• Ensure that facilities owned / leased by the BANKSETA are properly managed and
  kept safe at all time.
• Ensure that all refurbishment and facilities related projects are implemented within
  set plans and budgets.
• Ensure compliance with all relevant legislation (OHS, LRA,EE,POPIA,PIA)
• Ensure that all BANKSETA records and data systems are maintained properly.
• Ensure the existence of relevant data security and recovery control processes and
  systems.
• Ensure proper access and easy retrieval of BANKSETA related information to
  qualified users.
• Ensure the development of information governance and security policy, standards
  and procedures.
• Ensure that training related to information security takes place within the
  organization.
• Ensure that the installation upgrading, maintenance, replacement and
  modernisation of the existing hardware, infrastructure and software is properly
  managed and controlled.
• Ensure the effective provision of IT infrastructure technical and service support.
• Develop and drive a corporate marketing and communication strategy and plan.
• Ensure the development and implementation of a corporate identify manual and
  guidelines.
• Ensure that these are communicated to all relevant stakeholders.
• Ensure that brand integrity is managed across service lines and other relevant
  activities for BANKSETA, through relevant protocols and policies.
• Share relevant information with a range of BANKSETA stakeholders.

To ensure the availability of resources that facilitates service delivery in the Division

• Manage the utilization of all systems in the Division.
• Develop human resource staffing plans.
• Manage the utilization of ICT systems to ensure they support business objectives.
• Ensure implementation of BANKSETA’s performance management system.
• Provide capacity building, through coaching and development of direct reports.
• Undertake climate surveys to determine and address organization staff morale and
  culture.

Continuous improvement and optimization in the organization

• Identify gaps within current functions and propose recommendations to
  management to resolve current issues.
• Assist with the compilation of required project plans with relevant milestones,
  resources and budgets.
• Manage the implementation of different projects and project streams in the
  BANKSETA.
• Provide regular progress reports to BANKSETA, Accounting Authority and other
  principals
• Manage Service Level Agreements with third parties per legislation.
• Keep up to date with new developments and changes in own field and within
  BANKSETA.
• Maintain open and honest communication.
• Engage in problem solving and continuous improvement processes to optimise
  output of the area.
• Demonstrate visible ownership of business wide initiatives impacting on area of
  accountability.
• Represent BANKSETA professionally when necessary with external and internal
  stakeholders.

Competencies:
Values

• Respect
• Innovative
• Stakeholder Focus
• Professionalism
• Diversity
• Integrity
• Teamwork

Functional/Technical

• People development and management
• Strategic thinking and leadership
• Business Needs Analysis
• Policy and Standards Design
• and Development
• Employment Legislation
• Business Management
• Reputational Management

Behavioural

• Problem solving
• Initiative
• Results driven.
• Professional
• Stress tolerance
• Interpersonal relations
• Assertive
• Ability to work independently.
• Attention to detail and accuracy

Knowledge and Skills Required:

• Extensive experience in human resource management, business management,
  organizational performance management, and people management
• Proven track record of successfully leading and managing high-performance
  teams.
• Knowledge of human capital policies, project management, and financial
  management principles.
• Demonstrated ability to drive innovation, continuous improvement, and change
  management initiatives.
• Experience in developing and implementing strategic plans aligned with
  organizational objectives.
• Excellent interpersonal & communication skills (written & verbal) and the ability to
  communicate with diverse audiences.
• negotiation and conflict management skills
• Financial, Computer and project/programme management skills
• Public Finance Management Act (PFMA) and Treasury Regulations
• Knowledge /Experience in IT systems to support business operations
• Flexibility in working hours will be required to meet demands of the role.
• May be required to work overtime.
• Valid driver’s License

Required Qualification:

• A relevant Honours Degree/ Postgraduate Degree in Human Resource
  Management or Business Management or any related field.
• A relevant Masters Qualification in Human Resource Management or Business
  Management or any related field.

Required Experience:
10 years minimum experience (of which 5 years at senior management level)

Closing date for applications: 23 October 2023 at 16h30.

Please direct all applications (CV’s and qualifications included) to:
GMCS@bankseta.org.za with reference number BSGMCS102023

Note: Preference will be given to candidates who meet the requirements and in line with the BANKSETA’s Employment Equity Plan. White, coloured and Indian candidates are encouraged to apply.

All the best with your applications