Paramedic at Netcare Greenacres Hospital

Role profile
Role title Advanced Life Support Practitioner – ECP
Division Netcare 911
Location Netcare Greenacres Hospital
Reporting structure Operations Manager

Role summary
To enhance operational efficiencies, client liaison and retention, service delivery and quality management
within the Organisation.

Key work output and accountabilities
 Compile all company and legal documentation essential in the completion of your duty, and to ensure
that copies of such documentation are handed to the Operations Manager for filling.
 Ensure hospital records are completed in accordance with their internal requirements whenever a
patient is delivered to them via the casualty/emergency unit.
 Complete E-Patient Report Forms accurately for every patient treated.
 Complete any and all paper work required for overtime worked and leave required.
 Perform any other reasonable duties as requested by Operational Manager.
 Quality assurance to maintain work standards, integrity of data reporting.
 Respond to any emergency if requested and administer Advanced Life Support treatment to any patient
requiring as per the HPCSA protocols and regulations.
 Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every attended case.
 Ensure the cleanliness of the station on a daily basis.
 Ensure proper and adequate stock control and replacement immediately after a call if possible.
 Attend CME Training to maintain CPD compliance.
 Submit to involvement in community projects if required.
 Required to have necessary knowledge and display adequate levels of competence in the treatment of
patients as per your training and qualification, and familiarise yourself with any changes to the treatment
protocols as prescribed by the HPCSA.

Closing date: 27.11.2023

Skills profile
Education
 Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an Emergency
Care Practitioner (BTech, BEMC,BHSc)
 An education or qualification in business management would be beneficial
 Current registration in ACLS, PALS and ATLS would be beneficial
 Must have a valid PDP for passengers and a valid code 10 driver’s licence.
 Grade 12 / Matric
 Required to adhere to all company policies and procedures applicable to your job, failing which
disciplinary action may be instituted against you.
 Ensure the effective control of equipment in the department as per set guidelines.
 Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your
shift on Gopal, and to report such discrepancies to your Operations Manager.
 Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session
once a week.
 Maintain all equipment in satisfactory working condition in accordance with manufactures’ details.
 Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen to management.
 Ensure that all rechargeable equipment is kept serviceable.
 Maintain rechargeable batteries.
 Update contents check lists accordingly.
 Ensure accurate record keeping for all drugs used and in your possession.
 100% Compliance with Compensation for Occupational Injuries& Diseases Act requirements.
 Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report
all injuries sustained on duty immediately to the Operations Manager, Call Centre.
 Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times.
 Act in the manner conducive to basic safety regulations whilst on duty.
 Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle.
 Ensure that the scene of an incident is safe to approach and if not, make safe it safe according to the
regulations in specific level of emergency care Training.
 Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations
Manager immediately.
 Wear the appropriate protective gear on each scene as necessary.
 Ensure proper and adequate stock control and replacement immediately after call if possible.
 Identify self-development needs in terms of job requirements and career progression and bring these to
the attention of the immediate manager
 Formulate action steps to close the gap between the ideal and actual state of competence
 Pursue self-development in one or both of the following areas:
 Formal Studies.

Work experience
 4 Years post- graduate patient care experience in an operational environment would be beneficial.
 Relevant computer proficiency would be beneficial (Microsoft Office).

Knowledge
 Good general knowledge and understanding of legislation pertaining to the specific business
environment of Netcare 911.

MANAGERIAL/ SPECIALIST SKILLS
Coaching Others*

The capacity to recognise development areas in others and support them
to facilitate personal development through coaching.

Leading and Managing Change*
The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development*

The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
Taking Action Capable of recognising the need for action, considering possible risks and
taking responsibility for results. Decision Making Capable of making decisions timeously and taking responsibility for the consequences. Managing Self Capacity to plan, organise and control own work environment by setting
appropriate priorities and achieving set objectives within a given time frame. Customer Focus and Service
Delivery The capacity to identify and respond to the needs of

*internal and external
customers.

*Internal and external customers include patients, doctors, colleagues,
suppliers, visitors, vendors and any other person that requires a relationship
Adapting and Responding to Change Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

The capacity to improve systems and processes to facilitate continuous
improvement.

Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships Capacity to establish constructive and effective relationships.
Communication

The capacity to clearly present information, either written or verbal.
Teamwork Capacity to cooperate with others to work towards a common goal.
Technical Knowledge The capacity to perform a technical function to required standards.

Values and behaviours
Netcare Values At Netcare, our core value is care. We care about the dignity of our
patients and all members of the Netcare family. We care about the
participation of our people and our partners in everything we do. We care
about truth in all our actions. We are passionate about quality care and
professional excellence.

 Care – The basis of our business. The professional, ethical patient care
and services we offer at every level of the organisation.
 Truth – The crucial element in building relationships that work. Open
communication with honesty and integrity is essential.
 Dignity – An acknowledgement of the uniqueness of individuals. A
commitment to care with the qualities of respect and understanding.
 Compassion – We engage everyone with empathy and respond with
acts of compassion in all interactions with our patients and their
families.
 Participation – The willingness and desire to work in productive and
creative partnerships with others and the commitment to communicate.

The Netcare Way Netcare is committed to providing quality care. Our basic service standard
holds us accountable for the below seven behaviours which you will be accountable to uphold:
 I always greet everyone to show my respect.
 I always wear my name badge to show my identity.
 I am always well-groomed to show my dignity.
 I always practise proper hand hygiene to show my care.
 I always engage to show my compassion.
 I always say thank you to show my appreciation.
 I always embrace diversity to show I am not a racist.

Application process
NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER
The Company’s approved Employment Equity plan and targets will be considered as part of the
recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the
recruitment of people with disabilities.

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Junaine.Jobson@netcare.co.za

Please note:
 Please note that reference checks for internal applicants will be conducted with the applicant’s current
and past Netcare direct line managers and the relevant Netcare HR Managers. Therefore, employees
are encouraged to discuss internal job applications with their direct line manager to ensure that the
line manager is aware of the application.
 The terms and conditions of employment relating to the function you have applied for will be based on
those in the Division within which you will be employed.
 If a candidate has any disability that may impair the individual’s ability to perform the job function, the
candidate must kindly inform the employer so that an assessment for reasonable accommodation can
be made.
 By applying for this position and providing us with your CV and other personal information, you are
consenting to the information being used for the specific purpose for which it was provided, which is
recruitment purposes and possible appointment purposes (should you be successful).

Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such
information will not be used for any other purpose without obtaining your prior consent.

 If your application is not successful, we retain your CV and other information provided on our
electronic system. If you object to your information being used in accordance with the aforementioned
clauses, please indicate your objection, and we will immediately securely destroy your personal information.
 Kindly note that only shortlisted candidates will be contacted.

Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful.