Bookings/Costing Clerk at Hyundai
Bookings/Costing Clerk at Hyundai
Bookings/Costing Clerk (Hyundai Weltevreden Park)
HYUNDAI
Details
Closing Date
2023/12/20
Reference Number
MOT231213-9
Job Title Bookings/Costing Clerk (Hyundai Weltevreden Park)
Branch/Department Hyundai
Job Type Classification Permanent
Location – Town / City Weltevreden Park
Location – Province/Area Gauteng
Location – Country South Africa
Job Description KEY DUTIES AND RESPONSIBILITIES
The Booking Clerk
- To ensure that all jobs are closed timeously.
- To ensure that all jobs are costed according to the flat rate manual.
- Assist Service Advisors during peak times
- Take service bookings when needed mostly between 07:30 and 10:00
- Manage diary efficiently ensuring correct hours are booked daily (bucket system)
- Correct planning to ensure that customer leave timeously during mornings
- Act as coordinator between service advisors and foreman.
- To insure booking sheet is up to date and neat.
- To be friendly and help full to all customers and give the correct information to all customers.
- To obtain authorization from service plan and fleet company’s in time and accurate
- Keeping filling up to date • Send debtors invoices timeouslyReceptionist/Switchboard Operator
- To ensure that incoming telephone calls are answered in a timely manner
- To ensure customers comfort in the reception area
- To manage the switchboard i.e. transferring calls, taking messages etc
- To control any machinery / lighting, etc. so as to maintain reception displays but to limit unwarranted wastage
- To assist in managing the cleaners and ensuring that the front desk and dealership is kept up to date at all times
- To assist in managing junior staff who may work in the reception area from time to time
- To ensure all weekly / monthly reports required by the Dealer Principal / Accountants are completed promptly
- To assist with general administration duties
- Please note that preference will be given to Equity candidates in line with the Companies transformation targets.
Specific Role Responsibilities
To ensure that all jobs are closed timeously. • To ensure that all jobs are costed according to the flat rate manual. • Assist Service Advisors during peak times • Take service bookings when needed mostly between 07:30 and 10:00 • Manage diary efficiently ensuring correct hours are booked daily (bucket system) • Correct planning to ensure that customer leave timeously during mornings • Act as coordinator between service advisors and foreman. • To insure booking sheet is up to date and neat. • To be friendly and help full to all customers and give the correct information to all customers. • To obtain authorization from service plan and fleet company’s in time and accurate • Keeping filling up to date • Send debtors invoices timeouslyReceptionist/Switchboard Operator • To ensure that incoming telephone calls are answered in a timely manner • To ensure customers comfort in the reception area • To manage the switchboard i.e. transferring calls, taking messages etc • To control any machinery / lighting, etc. so as to maintain reception displays but to limit unwarranted wastage • To assist in managing the cleaners and ensuring that the front desk and dealership is kept up to date at all times • To assist in managing junior staff who may work in the reception area from time to time • To ensure all weekly / monthly reports required by the Dealer Principal / Accountants are completed promptly • To assist with general administration duties * Please note that preference will be given to Equity candidates in line with the Companies transformation targets.
Qualifications and Experience
3-4 years experience in the same or similar role
Matric
Skills and Personal Attributes
Adminstration Skills
Motor Industry experience
Computer literate.
Cutomer service orientated