Receptionist/Administrator at Hyundai

Bookings/Costing Clerk at Hyundai


Bookings/Costing Clerk at Hyundai

Bookings/Costing Clerk (Hyundai Weltevreden Park)

HYUNDAI


Details
Closing Date
2023/12/20
Reference Number
MOT231213-9


Job Title Bookings/Costing Clerk (Hyundai Weltevreden Park)
Branch/Department Hyundai
Job Type Classification Permanent


Location – Town / City Weltevreden Park
Location – Province/Area Gauteng
Location – Country South Africa


Job Description KEY DUTIES AND RESPONSIBILITIES
The Booking Clerk

  • To ensure that all jobs are closed timeously.
  • To ensure that all jobs are costed according to the flat rate manual.
  • Assist Service Advisors during peak times
  • Take service bookings when needed mostly between 07:30 and 10:00
  • Manage diary efficiently ensuring correct hours are booked daily (bucket system)
  • Correct planning to ensure that customer leave timeously during mornings
  • Act as coordinator between service advisors and foreman.
  • To insure booking sheet is up to date and neat.
  • To be friendly and help full to all customers and give the correct information to all customers.
  • To obtain authorization from service plan and fleet company’s in time and accurate
  • Keeping filling up to date • Send debtors invoices timeouslyReceptionist/Switchboard Operator
  • To ensure that incoming telephone calls are answered in a timely manner
  • To ensure customers comfort in the reception area
  • To manage the switchboard i.e. transferring calls, taking messages etc
  • To control any machinery / lighting, etc. so as to maintain reception displays but to limit unwarranted wastage
  • To assist in managing the cleaners and ensuring that the front desk and dealership is kept up to date at all times
  • To assist in managing junior staff who may work in the reception area from time to time
  • To ensure all weekly / monthly reports required by the Dealer Principal / Accountants are completed promptly
  • To assist with general administration duties
  • Please note that preference will be given to Equity candidates in line with the Companies transformation targets.
    Specific Role Responsibilities
    To ensure that all jobs are closed timeously. • To ensure that all jobs are costed according to the flat rate manual. • Assist Service Advisors during peak times • Take service bookings when needed mostly between 07:30 and 10:00 • Manage diary efficiently ensuring correct hours are booked daily (bucket system) • Correct planning to ensure that customer leave timeously during mornings • Act as coordinator between service advisors and foreman. • To insure booking sheet is up to date and neat. • To be friendly and help full to all customers and give the correct information to all customers. • To obtain authorization from service plan and fleet company’s in time and accurate • Keeping filling up to date • Send debtors invoices timeouslyReceptionist/Switchboard Operator • To ensure that incoming telephone calls are answered in a timely manner • To ensure customers comfort in the reception area • To manage the switchboard i.e. transferring calls, taking messages etc • To control any machinery / lighting, etc. so as to maintain reception displays but to limit unwarranted wastage • To assist in managing the cleaners and ensuring that the front desk and dealership is kept up to date at all times • To assist in managing junior staff who may work in the reception area from time to time • To ensure all weekly / monthly reports required by the Dealer Principal / Accountants are completed promptly • To assist with general administration duties * Please note that preference will be given to Equity candidates in line with the Companies transformation targets.

Qualifications and Experience
3-4 years experience in the same or similar role

Matric

Skills and Personal Attributes
Adminstration Skills

Motor Industry experience

Computer literate.

Cutomer service orientated

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